FAQ

How do I obtain a library card?
If you are over 13 years of age, photo I.D./Student I.D./Driver’s License, with your address on it will be required. If your address is not current, we need to see a piece of mail addressed to you with your current address on it. Library card is issued instantly and ready for use.

If you are under 13 years of age, you need to have a parent/guardian with you at time of registration to verify who you are and to sign your application. Library card is issued instantly and ready for use.

How long can I borrow my materials for?
Most books, DVDs, videos, and CDs are on a 21-day loan. New releases are on a 7-day loan. Most can be renewed if no one is waiting for them.

How do I renew my books/movies/CDs/magazines?
You can renew materials by calling the library at 585-589-4246, visiting the Library, with the catalog app, or through your account on www.nioga.org.

I am looking for a specific author, subject & title. Where do I go to find them?
You may visit the NIOGA Catalog (www.nioga.org) and conduct your specific search, call the library at 585-589-4246, search on the catalog app, or visit the library.

What computer services do you offer?
We currently have 8 PC computers that are open to all patrons with a library card in good standing (fines under $3.00).

Each computer features office programs like Microsoft Word, Excel, and Adobe Reader, as well as popular web browsers including Google Chrome & Mozilla Firefox. All computers operate on Windows 10, and our internet utilizes Spectrum for optimum speed.

The library has a black & white/color printer that all public computers are connected to. Black & white printouts are 10 cents each. Color printouts are 50 cents each. Computer lab users have a maximum of 90 minutes per day at their computer terminal.

Patrons with a library card in good standing can request a laptop for use in-house.

Wi-Fi is available throughout the building and parking lot- no password required.

How do I utilize the EV (Electric Vehicle) charging stations in the parking lot?

Please download the EV Connect app to your smart device and follow the prompts.

How do I download eBooks, Audiobooks, and eMagazines?

The Hoopla app and Libby app are free with your library card.

Where can I donate used glasses and hearing aids?

Lions Clubs International has a donation box located in the main lobby.